The integrity of your Assets & Activities is critical to the success of your business – failure to sustain that integrity can result in harm to People, the Planet and/or impact your Profits, however the expertise & experience to preserve your integrity typically resides with a few specialists buried inside the organisation.
Our Integrity Cards have a simple goal – to improve the awareness of a broad range of personnel to potential integrity failures and increase their vigilance to such events & their potential causes so they can be promptly addressed.
Familiar, accessible & memorable cards …
- Get information into the hands & pockets, and;
- Keep knowledge in the hearts & minds of those who might contribute to and/or be affected by unplanned Events i.e. Integrity failures e.g. excursions, incidents or accidents.
Cards increase awareness and facilitate conversations via a common visual language. This provides a simple exchange platform where knowledge is more clearly communicated between Management and the Workforce.
In this way, at all levels in the organisation, Novices are informed and Veterans are reminded of the importance of their acts or omissions.
“Accidents are not caused by lack of knowledge, but by a failure to use the knowledge that is available”.Prof. Trevor Kletz
“People learn nothing when they’re asleep and very little when they’re bored.”John Cleese
We improve awareness with memorable images representing typical events. This short video explains the concept applied to Process Safety …
Originally conceived as Process Safety Cards for the Chemical, Process & allied industries where Loss of Control or Containment (LoC) of Hazardous Materials or Energy is still a common occurrence – despite Better Technology & Bigger Data .
These are now classified as Containment Integrity …
The concept developed into a wider Work Safety Cards portfolio – helping frontline personnel in a variety of industries.
These are now classified as Task Integrity …
With an ageing workforce and increased outsourcing of maintenance and operations activities, it is vital that time and knowledge poor stakeholders are engaged and equipped to ensure they play their part in sustaining the integrity of Assets & Activities.
Users or ‘Players’ are encouraged & helped to learn & apply the principles using this simple mnemonic:
- REMEMBER Events
- RECOGNISE Threats
- RESPECT Barriers
- REPORT Concerns
Thereafter, there is an obligation on the duty-holder to:
- RECOVER Protection
Visualization is used to get and keep the workforce onboard with your mission by challenging them with these simple questions:
- Do you UNDERSTAND what can wrong i.e. HAZARDS?
- Do you KNOW what the systems are to prevent this from happening i.e. BARRIERS?
It is anticipated that, not only will site personnel benefit from these cards, 3rd parties e.g. contractors, visitors or others who may fall outside company initiatives or training can become better informed on the hazards, threats & controls that they may be involved with or impacted by.
A typical pack of cards has 52 scenarios which are divided into appropriate ‘suits’ for example, LoC cards:
- DISCHARGE ♠
- Containment is lost via an open route to atmosphere
- DAMAGE ♥
- External impact
- DEVIATION ♣
- Failure beyond design conditions/envelope (over-stress)
- DEGRADATION ♦
- Failure within conditions/envelope (under-strength)
These provide simple visual prompts to help “players” remember that the event (e.g. Loss of Containment) is an ever-present concern.
The card collection has developed from Process & Work Safety into a wider scope of Integrity. This typically covers the familiar HSSEQ (Health, Safety, Security, Environment & Quality) as well as Commercial impact & Reputational damage:
The full portfolio of card decks is available here:
Better understanding and appreciation of events comes from scenario summaries which are presented as separate pages with one Event on each sheet. They include typical (suggested) Causes (Threats) and Controls (Barriers) and visual representations of the scenarios in bowtie format, for example:
Visualisation aims to help ‘Players’ recognise Threats and respect Barriers e.g. ensure their actions or inactions do not disable, degrade or delete prevention measures associated with each event.
Cards and Summaries are available separately and the native bowtie files (BowTieXP) are also available for Users to develop themselves.
It is vital that, if the objective is to increase awareness & vigilance, appropriate resources are available to respond to questions or comments from card “players” i.e. they must be encouraged to report concerns e.g. barrier deficiencies or absence, otherwise there is limited opportunity for improvement.
In extreme cases, operations may need to be suspended, or in less urgent situations; planned corrective & preventive action may be required to recover protection or risk reduction measures to their intended presence and performance.
We invite Users to share their experiences with the Cards & Summaries so that others may be inspired to use these tools in novel & productive ways – this includes our own suggested uses for the cards. A variety of digital deployment options are available where physical engagement is restricted e.g. COVID-19 isolation.
Cards can be produced with individual QR codes on the front and/or a common code on the back of the cards and/or the front & back of the boxes to direct the player to information, guidance or media related to the event or topic on the card:
A new addition to the portfolio are Incidents Cards where significant major accidents or excursions are memorialised using Top Trump style cards. Chemical Safety Cards have a similar format and can be used to quickly brief first responders before they react to the emergency.
We offer a variety of technical & format options for our decks of cards – this is vital to ensure your initiatives, missions or messages are communicated as efficiently and retained as effectively as possible.
Our social media channels provide regular updates: